We provide medical alert products and medical monitoring services across the United States and Canada.
For less than a dollar a day, you can get 24-hour emergency medical monitoring. You will get 2 months free if you subscribe to our annual plan.
All orders placed before 3:00 p.m. EST will be sent out that day. You can expect to receive your order within 4 to 5 business days.
Yes, we can bill your credit card and provide service for someone else (i.e. a parent).
Yes, it can. Simply pay for the additional pendant and we will take care of the rest.
Yes, you can install the Galaxy Medical Alert system yourself. With four easy steps you can be up and running in about 5 minutes. If you need help installing one of our systems, you can always call our toll-free number 1-855-905-7414 and someone will assist you.
Simply press the personal help button and speak with an EMT. Personal contacts and/or emergency services will be notified. An EMT will remain on the line with you until help arrives.
We can tailor a call list specifically to you and can include family, friend or a neighbor. In an emergency, we will dispatch EMS or Fire Rescue.
It takes about 40 seconds before an EMT will speak to you and ask if you need help.
Simply stand by the unit and when one of our Galaxy Medical Alert Response Centre emergency response personnel asks if you need help let them know it was a mistake and help is not needed.
Yes, it is recommended that you test your Galaxy Medical Alert system weekly. Our systems auto test once a month.
Every home is different. Please speak with a customer service representative to find out which system best suits your needs.
Yes, you can use our medical alert systems outside. We offer medical alert systems for in the home and on the go.
Yes, you can take the Galaxy Medical Alert system with you on vacation. We monitor across the United States and Canada. Simply call one of our representatives and provide us with the information required and then relax and enjoy your vacation.
Our Home Cellular System and Mobile Systems do not require a landline. Get the same great medical alert service as you would with our traditional landline system but using cellular technology.
The lockbox is designed to hang on your door handle or your screen door arm. Yes, the lockbox code is secure. The code will only be provided to emergency response personnel in the event that you cannot get to the door.
Whom you give the code to is completely up to you.
Benefits of a Medical Alert System
Medical alert systems are essential life-saving tools for aging individuals and those with medical conditions. Studies show that if you receive medical assistance within one hour of an emergency, there’s a 90% chance that you will maintain your independence – known as the “Golden Hour.” A medical alert system can ensure help arrives when it is needed most.
Independence & Comfort
Medical alert systems enable independent living and staying in the comfort of your own home longer without needing regular support.
Safety & Peace-of-Mind
With one of our medical alert systems, you will have peace-of-mind knowing that it is safe for you to be alone because you have access to emergency medical help, should you need it, through the Galaxy Medical Alert Response Center, 24 hours a day, 7 days a week.
How a Medical Alert System Works
With a medical alert system, help is only a push-of-a-button away. A medical alert system connects you via two-way voice communication with a trained and certified emergency medical technician (EMTs) at our Galaxy Medical Alert Response Center.
In the event of a non-life threatening situation, a pre-designated contact can be notified of your emergency and, if necessary, come to assist you.