Contact Us Today
If you need help with GPS medical alert watch, fall detection pendant, billing, setup, troubleshooting, or emergency monitoring services, you’re in the right place. Our support team is available to ensure your Galaxy Medical Alert Systems contact experience is fast, simple, and helpful.
Call Us at our Toll-Free number:
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Please fill out and submit the contact form below if you have any questions about our medical alert devices, GPS watches, fall detection systems, at-home personal emergency response monitoring services or if you would like to set up a 24-hour emergency monitoring program in your home. If you’re exploring options for yourself or a loved one, we can also guide you through choosing the best protection plan.
What We Can Help You With
- Device setup & installation
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Watch or pendant troubleshooting
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Fall detection activation
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Billing questions or subscription changes
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Returning or upgrading devices
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Emergency response program details
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Adding caregivers or emergency contacts
Once your submission has been received, one of our experienced sales representatives will contact you immediately with more information about your inquiry or emergency response monitoring system you are interested in.
For Common questions, you can also visit:
We also recommend reading the Government of Canada Seniors Safety Guide for useful information about emergency response:
🔗 https://www.canada.ca/en/public-health/services/health-promotion/aging-seniors.html
Thank you for choosing Galaxy Medical Alert Systems Ltd.



All prices are in Canadian funds.